The ever-changing world of retail and high street shopping trends results in retailers having to invest heavily in their back-end technology. This helps to ensure seamless customer experiences are delivered consistently- as they are now expected when shoppers are spending their money in store.
As part of a nationwide project, C-Tech Solutions were contracted to complete the replacement of circa 400 stores front of house EPOS systems.
The replacement contract saw C-Tech Solutions engineers working alongside the retail staff during normal working hours to ensure a seamless installation of the new technology with no downtime to neither the store nor customers. This way of working presented new challenges on an almost daily basis – however many of these were overcome by the professional and efficient working practices of the C-Tech Solutions engineers.
The replacement of technology across around 400 retail stores included all Beetles, Monitors, Chip and Pin Terminals and Till Roll Printers.